Delivery Information

At Luxi Living, we’re committed to providing a seamless delivery experience for all your purchases. Below are the details for our nationwide shipping services.

Delivery Areas

We proudly ship to all metro, regional, and rural areas across Australia.

Shipping Costs

  • Metro Areas: Standard shipping rates apply and are automatically calculated at checkout based on your location.
  • Regional/Rural Areas: Contact us at 1800 418 419 or support@luxiliving.com.au before ordering for a custom shipping quote.

Processing Time

  • Orders are typically processed and dispatched within 48 hours (excluding weekends/public holidays).
  • Note for large/heavy items: Some products (e.g., outdoor furniture, pergolas) may require extended processing (up to 10 business days). Check product pages for specific details.

Shipping Time Estimates

In-Stock Items:

  • Metro Areas: 5–10 business days.
  • Regional Areas: 7–14 business days.

Pre-Order/Backorder Items:

  • Estimated delivery timelines are displayed on individual product pages.

Delivery Service

  • Standard Delivery: Front door/kerbside drop-off with one delivery person.
  • Large/Bulky Items: We recommend having assistance available for unloading. An optional extra delivery person can be arranged for an additional fee—contact us to inquire.

Important Notes

  1. Payment Clearance: Items dispatch only after payment is received in full.
  2. Delivery Delays: While we strive to meet estimated timelines, Luxi Living is not liable for delays caused by courier services.
  3. Regional Orders: Contact us before placing your order for rural/regional shipping costs and timelines.
  4. Check Your Quote: Shipping fees for your location will be displayed during checkout.

Need Help?
Contact our friendly team:
📞 1800 418 419
📧 support@luxiliving.com.au

We appreciate your trust in Luxi Living and look forward to delivering your order with care!

Note: Product-specific shipping details may apply. Always review individual product pages for exceptions.