Promotion Period
24 September 2026 – 6 October 2026 (inclusive).

Offer
Purchase an eligible full-priced pergola together with our professional installation service and receive 10% off the eligible pergola and installation package, with savings of up to $7,200.

Conditions

• The 10% discount applies only when an eligible full-priced pergola and professional installation service are purchased together as a package during the promotion period.
• The maximum discount available under this promotion is $7,200 per qualifying package.
• Clearance items, discounted pergolas, accessories and other additional products are excluded from the promotion.
• If an order is changed or cancelled so that it no longer meets the promotion requirements, the promotional discount may be removed or adjusted accordingly.

Promotion Period
24 September 2026 – 6 October 2026 (inclusive).

Offer
Purchase an eligible Rainier or Rainier Pro retractable awning during the promotion period and receive a free Smart Gateway.

Conditions

• The offer applies to eligible Rainier and Rainier Pro retractable awnings purchased during the promotion period.
• Full payment is required to qualify for this promotion. Orders placed using a deposit or partial payment plan are not eligible.
• The free Smart Gateway cannot be redeemed for cash, exchanged for credit, or transferred.
• The offer is subject to availability and is valid while promotional stock lasts.
• If a qualifying order is cancelled or refunded, the promotional Smart Gateway must also be returned where applicable.

These terms and conditions apply to all "Gift with Purchase" promotional campaigns (including bonus gift cards, digital rewards, and physical promotional items) offered by Luxi Living, unless otherwise specified in the individual promotion's details.

1. Qualifying Purchases

• Minimum Spend: To be eligible for a promotional gift or bonus gift card, customers must meet the specified minimum spend threshold in a single transaction.
• Qualifying Items: Unless otherwise stated in the specific campaign, only the purchase of eligible, full-priced items contributes toward the minimum spend threshold. Shipping fees, taxes, and certain excluded items (such as discounted, sale, clearance, or special-priced merchandise) do not count toward the qualifying amount.
• Net Calculation: The minimum spend requirement is always calculated after any applicable discounts, promotions, or store credits have been applied to the cart.

2. Promotional Gifts & Rewards

• Physical Gifts: All physical promotional items are subject to availability and are offered strictly while stocks last. Luxi Living reserves the right to substitute a gift of equal or greater value if the original promotional item becomes unavailable.
• Bonus Gift Cards & Store Credit: Any promotional gift cards or digital credits issued are valid for 3 years from the date of issue and may only be redeemed on the customer’s next eligible purchase. Promotional gift cards can only be used toward full-priced items and cannot be applied to sale or clearance items.
• Redemption Limits: Gifts, rewards, and bonus gift cards are non-transferable, non-exchangeable, and cannot be redeemed for cash or cash equivalents.
• Transaction Limit: Unless explicitly stated otherwise, a limit of one promotional gift or bonus gift card applies per qualifying transaction, per customer.

3. Returns and Refunds
If you wish to return a purchased item that originally qualified you for a promotional gift or bonus reward, the following return conditions apply:

• Returning Physical Gifts: The promotional gift must be returned in its original, unused condition along with the qualifying purchased item(s). If the gift is not returned, or is returned used/damaged, the standard retail value of the gift will be automatically deducted from your final refund.
• Returning Gift Cards/Credits: Luxi Living will immediately cancel or void the issued bonus gift card. If the gift card has already been partially or fully redeemed by the customer, the redeemed value will be deducted from the refund amount of the returned items.

4. General Conditions

• Offer Combinations: "Gift with Purchase" offers cannot be used in conjunction with any other promotional offers, discount codes, or special financing options unless specifically authorized by Luxi Living.
• Modifications: Luxi Living reserves the right to amend, suspend, or terminate the promotion and these Terms and Conditions at any time without prior notice.
• Standard Policies: Standard product terms, warranties, and return policies apply to all goods purchased during the promotional period.